Operations & Maintanance Manager in iEngineering Group

Lagos, Lagos, Nigeria
Current:iEngineering Group
Past:Huawei Nigeria
Education:Bachelor of Engineering Technology

Job Experience

Operations & Maintanance Manager

iEngineering Group

August 2017 to Actually working here

Responsible for managing client's communication like Outages/Alarms, running duration, false alarms etc. Suggests improvement areas based on that report and shares with the O&M Head and the O&M supervisors. Follows up on emergencies on the network and escalates them based on site importance like hub sites, backbones and collocated sites until resolution. Manages and controls NOC staffs for their performance monitoring and career development. Coordinates with the client?s representatives and other sections and proposes changes in procedures, as required, to accomplish tasks in the most efficient and cost-effective manner. Evaluates existing processes, systems and potential improvement complying with maintenance requirements and personnel safety. Communicates about networking issues effectively and in comprehensible manner both to clients and employees. Implements and follows policies and procedures regarding how problems are identified, received, documented, distributed and corrected. Proactively reviews processes, documentation and procedures to keep updated on operational activities. Responsible for the application, compliance and regular updating of the security plan in place both by the local team and by visitors. Provides the general coordination with security-related feedback and systematically report in writing any security incident involving the teams. Recommend corrective actions.Investigates accidents, incidents and hazards and implements the necessary corrective and preventive actions to mitigate incidents, accident and hazards. Providing training to enhance the OHSAS knowledge and competence.

RNOC Passive SPOC

Huawei Nigeria

October 2015 to August 2017

Regional NOC Passive single point of contact and incidents management for Airtel MS project and ATC Nigeria for all Airtel /ATC sites in Nigeria except that of South West that belongs to Ericsson.

Education

Bachelor of Engineering Technology

Federal University of Technology Owerri, Imo State (Nigeria)

March 1994 to December 2000

Languages

IT skills

Other Skills

More Obiora

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies