CUSTOMER SERVICE REPRESENTATIVE

Buongiorno

May 2013 to Actually working here

- Answer calls professionally
- Respond to customer inquiries
- Research required information using available resources
- Handle and resolve customer complaints
- Provide customers with product and service information
- Enter customer information
- Process orders, forms and applications
- Identify and escalate priority issues
- Route calls to appropriate resource
- Follow up customer calls where necessary
- Complete call logs
- Produce call reports

BUSINESS COMMUNICATION

June 2013 to Currently studying

Career Goals

I am highly energetic and ambitious person, working in result-driven manner and i am eager to perform and serve in highly competitive and professional business. I am also a very good listener who is willing to learn and explore new ideas, highly motivated by challenging tasks, capable of delivering without or with very little supervisor. I am a hard worker, communicated, honest and a good salesmanship.

Industries of interest

Other

Areas of interest

Call Centers / Customer Service

Availability to travel and work outside the city

Yes

Interests and hobbies

Reading, Internet, Traveling, Watching movies, meeting new people and singing.