Shift coordinate / team leader in Mck infolink pvt Ltd
Job Experience
Shift coordinate / team leader
Mck infolink pvt Ltd
August 2016 to Actually working here
Handling the team doing claim and call quality providing the feedback to the team member's handling the clients escalation
Claim management executive
Pacific BPO LTD
January 2014 to Actually working here
US Medical billing Denials department worked for the US Doctors. worked on those claim which got rejected / denied from the Insurance companies.
Sr. Process Associate
Steria India Ltd
July 2008 to April 2012
Worked with Steria India Ltd as a senior Process Associate from September 2008 to 3 April 2012. Worked on e-mails, letters and web contacts which sent by our customers and provided them the complete solutions.
Education
Graduate
Delhi University (India)August 1998 to May 2002
Languages
English
Advanced
IT skills
Certification in computers
Advanced
Other Skills
More Gyanender
Career Goals
Industries of interest
Real estate
Areas of interest
Quality
Availability to travel and work outside the city
Yes
Interests and hobbies
Car racing