Relationship Manager

Khushhalibank Limited

November 2005 to Actually working here

1. Business Growth: Identify potential customers and ensure business growth to achieve that assigned asset products sales targets.
2. Portfolio Management: Portfolio performance review and proactive collection perusal ensuring key portfolio indicators are within the assigned benchmarks.
3. Profitability: Maximize revenue generation, contain cost of running the branch and ensure branch profitability through sustainable business growth
4. Compliance: Ensure compliance in sales, service, and delivery to customers. Ensure effective and standardized internal control, and report as per KBL policies and SBP regulations.
5. Staff Development: Develop staff performance on KBL products/ processes and ensure refreshing staff knowledge. Also ascertain the training and development needs of staff, beyond branch capability and recommend them for appropriate courses in order to close skill gap.
6. Service Quality: meet internal service standards and ensure no service related complaints are received from customers.

Master in Commerce

November 2003 to January 2005

Career Goals

A challenging and rewarding position in a financial organization that promotes growth, values initiative, dedication and excellence.

Industries of interest

Banking / Finance

Areas of interest

Marketing and Advertising

Availability to travel and work outside the city

Yes

Interests and hobbies