Customer Service Executive in BSS IT College

woodlands, Singapore, Singapore
Current:BSS IT College
Past:Vishnu Maya Builders

Job Experience

Customer Service Executive

BSS IT College

January 2015 to July 2016

? Answer calls professionally to provide information about products and services, or obtain details of complaints.
? Keep records of Students interactions, recording details of inquiries, complaints, and comments, as well as actions taken. Forms and applications.
? Follow up to ensure that appropriate actions were taken on customers' requests.
? Refer unresolved customer grievances or special requests to designated departments for further investigation

Draft man.

Vishnu Maya Builders

June 2014 to December 2014

? General, Structural layouts & Arrangements and Plot Plans for building of houses and shops
? Process Flow Diagrams (PFDs) and SVG
? Piping and Instrument Diagrams (P&ID)
? Electrical, Instrumentation and Control, Mechanical, Surveys and
Fabrication Drawings
? Converting drawings into DWG format.
? Converting drawings into 3D models/SMART drawings & Creating interactive 3D models.
? Coordinate with builders to establish requirements and understand design concepts. And also revise designs to eliminate problems or any deficiencies.

Marketing Executive

Grand Motors

January 2011 to August 2011

? Responding to customers? inquiries; understanding buyer's needs and interests; and recommending models to meet buyers? needs and interests.
? Completing sales contracts; and ensuring buyers understanding the warranties,
services, and financing. Lastly collection of payment and delivery of automobile

Sales associate

Family's Retail Shop

January 2000 to July 2016

Sales of products
Keep account books
understanding buyer's needs and interests; and recommending models to meet buyers? needs and interests

Education

Languages

IT skills

Other Skills

More Jyothish

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies