Resident Manager

De Palma Hotel Sepang

February 2005 to October 2009

RESPONSIBILITIES:
- Report to Group General Manager
- In charge of the whole property (30rooms & 3 meeting rooms)
- Conduct training for the staffs (20staffs)
- Monthly duty roster for all departments
- Check credit balance
- Handle guest complaints
- Prepare revenue report
- Prepare statistic report
- Monthly report
- Attend P&L meeting
- Follow up A/R accounts
- Doing sales call
- Marketing plan
- Outstation sales call
- Control purchasing
- Cost Controlling
- Maintain Cleanliness of the Hotel
- Handle manager?s float
- Attend to guest?s request
- Conduct monthly staff meeting

Seccondary School - SPM grade B

Currently studying

Career Goals

My personal goal is to be a successful person and a good role model to others. I always believe in my personal motto: - ?Nothing Is Impossible?.

Industries of interest

Hotel

Areas of interest

Tourism

Availability to travel and work outside the city

Yes

Interests and hobbies

Carroms, Badminton, Darts - Leisure