Multichoice Customer Service Agent (Call Centre)

Quest (Multichoice)

October 2015 to Actually working here

Duties : Responsible for handling calls from new and existing
customers regarding a variety of requests.
Using my knowledge of products or services as well as great
customer service skills, support and offer information as
needed to keep customers satisfied and retain business.

Booking Administrator / Telesales

KN Consulting

October 2014 to November 2014

Duties : Making calls to other companies to set meeting on behalf of
Directors
: Sending meeting invites
: Follow up and set reminders for meetings
: Taking accurate messages and information
: Remain friendly on the phone and build relationships trust.

Call Centre Agent Retentions

iChoices Call Centre Outsourcing

November 2013 to Actually working here

HR Officer & Data Capturer (INSERVICE TRAINING)

2nd Generation Emergency Medical Services

June 2013 to October 2013

Telemarketing Agent

Telkom SA

October 2011 to May 2013

Registry Assistance (INSERVICE TRAINING)

Department of Human Settlements

May 2011 to February 2012

Matric

Currently studying

National Diploma in Human Resource Management (Awaiting for Final Results)

Currently studying

Career Goals

I strongly believe that I would be of great assistance to your organization as I am a capable young and energetic person with unlimited knowledge always willing to learn, relevant and favorable qualities to perform the job competently and effectively

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies