Senior Sales Supervisor in Du telec

Nigeria, Abroad, Australia
Current:Du telec
Past:Union Bank of Nigeria Plc
Education:Bachelor of Engineering

Job Experience

Senior Sales Supervisor

Du telec

November 2014 to Actually working here

? Attending to customer needs as per sales supervisor.
? Taking and answering queries of customers.
? Solving complains on matters of bills and products and services.
? Provide advice to customers as per needs and services.
? Communication with the back office, billing department and technical department in solving and meeting customer requests.
? Managing stock levels and making reports about stock control.

customer service officer

Union Bank of Nigeria Plc

April 2011 to May 2013

Handle transactions and answer customer queries. Decipher customer needs and offer the best solution based on proper company policies. Effectively communicate ideas, suggestions and answers. Refer customers to people who specialize with the type of problem or query they present. Complete complex money-related transactions. Offer upgrades and new banking services or products. Effective listener and communicator. Good problem solving and troubleshooting skills. Ability to handle money and ability to remember details of transaction services. Ability to follow instructions and procedures up to the tiniest detail. Keen eye for detail and the drive to serve satisfactorily. Have good computer skills.

Machine Operator

Michelle Laboratories, Enugu

April 2010 to February 2011

1. make sure the machine is neat and ready for use. 2. switch the machine on and wait for it to heat up. 3. make sure the PVC(polyvinyl chloride) and the foil for the sealing of the capsules is fixed properly 4. Set the balance of the PVC to the foil accurately to avoid much damages. 5. proceed with the machine operation and be vigilant to know when the balance goes out of place.

Machine Operator/paint mixer

Citizen Paints and Plastics

October 2008 to June 2009

1) Tends paint-mixing machines that mix paint, lacquer, and stain: Attaches powered mixer to barrels of unmixed paint and starts mixer to stir paint for specified time to obtain specified consistency. 2) Computes amounts and weights of paint, lacquer, solvent, or thinner required from standard formula, and pours specified amounts into mixing machine. 3) Starts mixer and allows it to run for prescribed time to attain specified viscosity and color. 4) Measures viscosity, using viscosimeter and stop watch. 5) May pump paint from central pumping station to spray booths. 6) May filter paint or pyroxylin to remove impurities. 7) May maintain record of paint issued and inventory of supplies on hand.

Education

Bachelor of Engineering

caritas university Enugu, Nigeria

2005 to 2010

Command Day Secondary School Abakpa Cantonment, Enugu

1998 to 2004

Languages

German

Advanced

IT skills

word, excel, powerpoint, corel draw, internet

Advanced

Other Skills

Oil & Gas Industry Machine Operation customer satisfaction customer relation sales Relationship Management Risk Management Customer Service Retail Banking Banking Teamwork

More Obinna

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies