Internship in Quality Management Department in TÜV SÜD PSB
Job Experience
Internship in Quality Management Department
TÜV SÜD PSB
July 2014 to Actually working here
Responsible for conception and design of participants? training and process manuals for Statistical Process Control for engineers from ASEN branches, aiming at improving service quality through statistical methodology Supporting for initiative launch of Knowledge Management Program in utilizing the employees? knowledge in the company Responsible for training design for BAU and ad-hoc training sessions on a variety of subjects for internal use Overall responsibility for Trainer Education on complex subject matters, including creation and delivery of ?train the trainer? materials
Research Assistant
Nanyang Technological University
December 2013 to May 2014
Organizing literature reviews
Parttime Employee
Paragon Water Systems, Inc.
May 2013 to June 2013
Professional information searcher and organizer Collaborated with travelling assisting and translating; Sourced and consolidated travel information including sites, restaurants, hotel etc. and organized them based on clients? requests; paid careful attention to reserve flights, hotels, restaurants, and even helped reduce clients? expenses by going the extra mile in negotiating with the sales managers to get the best deal; Enabled a pleasant travel in 5 cities of China in 2 weeks;
Summer internship
Shanghai Pudong Development Bank
July 2011 to August 2011
Lobby consultant in the initial period, learnt customers? requirements cordially and classified their business types, based on which lead them to a certain counter; Promoted credit cards in a shopping mall with sales skills, gained more than 200 credit card customers in 10 days by teamwork, organized all the customers? information after publicity; Distributed and collected more than 500 questionnaires about credit card market, filed statistics with SPSS of customers? preference and concerns, mined data and generated a report of market analysis and suggestions in one night
Volunteer in China Privilege
Shanghai World EXPO 2010 ICP
July 2010 to August 2010
Communicated with natives as well as foreigners, understood their requirements and helped them out of trouble; Handled all kinds of emergency
Education
Master's degree
Nanyang Technological University2013 to 2014
Exchange student
University of Central Arkansas2012 to 2013
Exchange student (summer)
The University of Hong Kong2012 to 2012
exchange student
China University of Political Science and Law2011 to 2012
Bachelor's degree
East China Normal University2009 to 2013
Languages
Chinese
Bilingual / Native
English
Advanced
IT skills
Other Skills
More Qi
Career Goals
Industries of interest
Areas of interest
Availability to travel and work outside the city
No