Switchboard Operator

RENNIES TRAVEL BLOEMFONTEIN

January 2010 to Actually working here

? Receptionist / Switchboard Operator
? Software requirements ( Word / Excel / Outlook
? Printing / Faxing / Coping / Scanning
? Call Centre Agent
? Office Administration
? The Flexibility
? Telephone Skills
? Customer service
? Professionalism
? Admin / General Clerical work
? Focus and accurate.
Skills and attributes
? Knowledge of Microsoft Word, Microsoft Outlook.
? Enjoy a teamwork and activities
? Attention to detail
? Assertive
? I can work under pressure and
? Working unsupervised
? Sorting documentation in a good order

TELLER/ ENQUIRIES

Absa Bank Limited

January 2008 to December 2008

? Cash deposit
? Cash withdraws
? Cheque withdraws
? Cheque deposit
? Printing Statements
? Enquiries

Call Centre Agent

Buffalo City Municipality Metro

April 2006 to December 2007

? Solving queries of the clients over the phone ( about their Accounts with Buffalo City Municipality)
? Calling for their balances for payments.
? Administration / General work [print, fax, and emails.
? Making some extension payments on the system for the customer ( using Microsoft Word And System Venus for Accounts )
? Calls about power cuts and illegal connections then dispatch those calls to Electricians to restore power.
? Problem solving and follow-ups on the query.

CERTIFICATE

March 2013 to March 2013

OFFICE ADMINISTRATION

Currently studying

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies