Hostess/Waitress/Cashier

Japengo Cafe Bin Hendi Enterprises

December 2014 to December 2016

? Welcomes, seats, and present the menu to the guest.
? Take order for food and beverage.
? Expedite orders to and from the kitchen.
? Serve food and/or beverage to guests, after preparing the cutleries and condiments.
? Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
? Clear the tables when the guest finished eating.
? Gives check and collects payment.
? Cashier duties until closing procedure.
? Trains new waiter/waitress.
? Validate tips computation.

Front Desk Representative

Avenue Suites Hotel

December 2013 to March 2014

? Receive reservations for accommodation from clients, either in person, online or by telephone, fax or email
? Take guests' details and allocate their rooms
? Talk to transport carriers (such as airlines, bus companies and rental car agencies) to make and confirm travel arrangements for guests
? Inform guests of the hotel/motel's services and facilities, policies and procedures
? Provide tourist information to guests
? Make reservations for sightseeing tours, restaurants, the cinema and live entertainment
? Deal with enquiries and requests from guests
? Take messages for guests

Room Attendant/Banquet Server

Grand America Hotel

September 2012 to September 2013

Room Attendant
? Enters and prepares the room for cleaning.
? Make bed.
? Dusts the room and furniture.
? Replenishes guestroom and bath supplies.
? Cleans the bathroom.
? Cleans the closet.
? Vacuums and racks the carpet.
? Checks and secures the rooms.
? Replenish amenities according to the operational standards.
? Deliver and retrieve items on loan to guests e.g. Iron and ironing boards
? Ensure security of guest rooms and privacy of guests
? Perform rotation cleaning duties (e.g. Steam clean carpets, spring cleaning, super cleaning etc.) as required
? Cleans guest bathroom/bed room/floor corridor.
? Responsible for replenishment of guest complimentary water.
Banquet Server
? Greet guests as they arrive in the banquet hall
? Serve drinks and take orders
? Explain menu items and food content
? Explain daily specials
? Ensure consistency in preparation and presentation of food items
? Present checks and take cash
? Maintain kitchen sanitation and cleanliness

Bachelor of Science in Hotel and Restaurant Management

Currently studying

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies