Front Office Associate/Food and Beverage Service

Friedenshaus Hotel School

October 2013 to Actually working here

Supervised and trained the students on the proper check-in and check-out procedures, proper grooming of a Front Desk Staff, proper way of handling reservations thru phone, walk-in, proper decorum of a Front Desk Staff, how to create key cards for guest.
Accurately do cashiering for the different facilities and services of the hotel
Handled group check-in
Properly market the rooms thru showroom and how to provide efficient and high quality customer service.

Food and Beverage Service

Midas Hotel and Casino

April 2012 to June 2012

I take orders and serves food & beverage items to customers, ensure customers are satisfied with their dining experience, process customer payments, and immediately handle complaints and concerns as they occur.

Hotel and Restaurant Management

June 2010 to March 2013

Career Goals

To join a firm where I can use my knowledge in the hospitality industry and further develop my motivational and leadership skills in the chosen field.

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies