Sr. Vice President Engineering & Operation

AIT Global India Pvt Ltd

September 2018 to Actually working here

Key strategic role focused on defining ait's technical strategy with a focus on differentiating ait's product and service offering and driving a global delivery strategy.
? established a technology road map for ait's platform based on industry trends, technology innovations. .
? led the creation of ait's big data infrastructure and analytics tool setup aimed at enabling the use of business intelligence within the company. .
? led ait's competitive analysis function targeted at strategically enhancing ait's product offering to ensure differentiation in the market. .
? led ait's technical sales function providing support for consultative sales while enabling strategic definition of ait's product road map .
? maximized the impact of ait?s products and the return on product investments by developing and executing a global strategy aimed at market proliferation. .
? shifted the company's focus from a device-only company to a full-stack platform company catering to the needs of target market thereby increasing the potential market for the company.
? established a competitive analysis function targeted at strategically enhancing ait's product offering to ensure differentiation in the market.
Establish a ait's wide software engineering process group (sepg) to focus on identifying and implementing software process improvements and technology standards globally. Standardized developer tool-sets by creating a central repository of all technology tools available across ait's (project management, software quality management, devops toolkit, etc. ).
? launched the transformation management office and defined initiatives road-map. Established and managed the technology modernization programs/projects.

Sr Program Manager

Accenture Services Pvt Ltd

January 2017 to September 2018

Directs & oversees programs & projects meet organization goals & requirements. Develops & implements pmo processes & policies, directs project management staff & works with other department leaders to define, prioritize & develop projects & programs. Implemented application management(am) services,thought leadership in ams area. Plan & manage activities to build a sustainable delivery for successful delivery of services, beside overall accountability of individual service(s) delivery responsibilities. Handle qa team end to end. Leads & drives the customer delivery projects by displaying both execution & technical leadership, multiple stakeholder management across levels.
? visualize and manage dependencies between teams. .
? prepare metrics plan for the project, perform rca (root cause analysis) provides project reporting & analysis, including project status, risk, cost/schedule variance & earned value reporting.
? operations management process analysis constant process review. .
? risk identification & mitigation,process deliverable ensuring sla's are achieved. Support functions interaction with internal support teams.

Delivery Manager

Flightnetwork

March 2011 to December 2016

Drive global technical initiatives in technical areas where the india leadership is a primary sponsor. .
Manage multitude activities related to agile/scrum practices for de.
Directs & oversees the pmo to ensure programs & projects meet organization goals & requirements. Develops & implements pmo processes & policies, directs project management staff & works with other department leaders to define, prioritize & develop projects & programs.
Implemented application management(am) services,thought leadership in ams area. Oss/bss.
Plan & manage activities to build a sustainable delivery for successful delivery of services, beside overall accountability of individual service(s) delivery responsibilities.
Assessing the scrum maturity of the team & coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team.
Leads & drives the customer delivery projects by displaying both execution & technical leadership, multiple stakeholder management across levels.
Provides project reporting & analysis, including project status, risk, cost/schedule variance & earned value reporting. Operations management process analysis constant process review. Risk identification & mitigation,process deliverable ensuring sla's are achieved. Support functions interaction with internal support teams like is, hr etc. Resourcing ensure correct resources are aligned to projects, either internal or new hires. Assigns offshore resources to projects, based on role, competency & availability assigns development and qa resources to level three break-fix support for custom applications estimates effort & costs for custom development projects, in conjunction with delivery managers and qa leads, ensures adherence to sdlc & pdlc throughout the end-to-end processes & templates. Working with c-level executives & sr. Vp & director, pmo canada.

Project Manager

Perficient, Inc.

May 2008 to February 2011

Periodically audit status of 20+ E-Commerce, e-learning and Mobile projects, so as to support multiple release schedules across range of projects.
Responsible for delivering the projects (simple to medium complexity) within budgeted cost, time, & target quality
Manage the project team (small to medium size) Validate /create scope, project plan, estimates, risk for development assignments
Ensure stakeholder expectations are satisfactorily met or exceeded & review process is in place & is effective,Establish availability of technological resources for the project, Attend all project related scheduled meetings; plan additional meetings as needed
Project scope, activity sequencing & planning, resource planning, time estimation, scheduling, cost estimation, budgets, quality control, risk management, project modeling, risk analysis, profitability analysis & team management.
Development supports for all appropriate certifications and compliance requirements, including those for PCI, GLBA
Creating Organizational Breakdown Structure (Review/approve commitments to external entities (e.g. Customers, vendors) Preparing High-level & low-level Design Documents, Test cases, Interact with Subject Matter Experts (SMEs). Designing mappings, sessions & workflows, Unit, system & UAT testing & Delivery. Creating wireframes, closely working with QA Lead for creating test cases, Work with Client for creating UAT document, SEO implementation. Designing Custom module USING ATG for new Magento (Zend framework).
Help in forming ODC?s and was SPOC for all independent software vendors (ISV)
Implemented Scrum & Agile Methodologies
Reports to Director / Program Managers / Delivery Manager at onsite

Sr Consultant

AIT Global

July 2005 to May 2008

Leading off shore teams. Handling multi million $ account management.
Project management. People management. Program management.
? lead offshore team of 10 resources. Task assignment, problem solving.
? involved in requirement analysis of the project in term of understanding from existing old application. .
? help team to implement ddd (domain driven design) n-layered architecture for this project. .
? involved in design, development, & unit testing & integration of the above projects. Preparing high-level & low-level design documents, test cases .
? attending daily /weekly client review meeting with stack holders. .
? designing mappings, sessions & workflows, unit system, uat testing & delivery. .
? handling high level transaction processing in large database systems .
? implemented atg ? catalogue front user interface and atg search engines for internal employee database management system. .
? conducted code review for team members, involved in system testing. .
? support production team members in the development & testing of production implementation plans & the mid range group during migrations.

Developer Engineer

Infotech Solution Pvt Ltd

May 2000 to July 2005

Nvolved in requirement analysis and documentation phases .
Involved in customer support activities.
Design of application wireframe for demo .
Involved in design, development, testing and integration of the application.
Database mapping at client machine / network.
Knowledge sharing of application & training of application design.
Complete understanding of the system to explore the possible enhancements.
Implementation of business logic search engine integration. Improving security checks for online .

Certification

September 2012 to January 2016

BE Computers

July 2000 to November 2004

Diploma

May 1997 to July 1999

Career Goals

A customer focused leader with experience in global delivery, account &people management. In the last 18+ years has helped multiple global corporations improve their customer experience by enabling them respond faster to their changing requirements.

Industries of interest

Food and Beverage Automotive Banking / Finance Education Electronics Entertainment Government Hotel Information and Research Real estate Internet Manufacturing Media / TV, Radio, Others International Organization NGO Retail Health Insurance Services Public Services Supermarket / Mall Technology Telecomunication Fashion industry Transport Transport / Logistic / Distribution Tourism

Areas of interest

Quality Call Centers / Customer Service Education / Training Entertainment / Sports Engineering Internet / Web Design Operations Others Production and Maintenance Public Relations Human Resources - HR Safety Hygiene and Safety / Environment Insurance IT / Technology / Telecommunications Transportation Tourism Executive Management

Availability to travel and work outside the city

Yes

Interests and hobbies

Reading , Watching & Playing Cricket, Travelling