Service manager

Fosters Toyota

March 2016 to Actually working here

Service manager of a large dealer that is current in the top dealers in South Africa .i have a proven track record over achieving in every department i am placed in.

Field technical Manager

Toyota South Africa

March 2011 to Actually working here

? 18 Toyota Dealership that I was responsible for
? Technical / operational training to all technicians , service advisors, foreman and workshop manager
? Warranty claims approvals and out of warranty goodwill
? Making sure the dealer and staff was adhering to Toyota South Africa Standards
? I trained staff and gave them full understanding of achieving better operating procedures and so much more.
? Assist dealers with difficult to repair vehicles
? Was the window between the dealer and Toyota S A if a customer had an unresolved issue the dealer or the product
? Making sure that the technicians would book and train at the training academy so they were up to date with the latest product knowledge
? Did dealer inspection at least once a month
? Did field technical reports and product defects
? Accident investigations where the customer or insurance felt the product was at fault
? Assisted the call center to resolve with irate customers
? Did evaluations drives on newly launched products.
? Did product improvements and modifications with the product research Centre.
? Did presentation to all dealers throughout the country on the Toyota way and values.
? Assisted the Toyota academy with selecting and monitoring technicians for technician of the year.

Petrol mechanic, Desiel Mechanic, auto electrician

Currently studying

Career Goals

I am a skilled Technical Management Professional. A dynamic leader, who creates innovative advancements and accomplishes the required results/objectives within the best interest of the company, Extensive interpersonal, technical, management and communication skills with developed ability to analyse problems, find tangible solutions and implement new systems and procedures in a fast-paced business environment. I am a commercially aware intellectual with sound understanding of what drives a successful business division, focused on a clear and concise management and technical style.
A great deal of my experience lies in all aspects of the Motor Industry, with technical, Sales and Management being my strongest trait.
I am an experienced individual in the automotive industry with over 20 years under my belt. With extensive knowledge, in every aspect of my field who has worked his way from the bench to the office and so much more. My vision for the future is to be part of a company who encourages growth and innovatively moves me to soar to levels beyond my existing experience, thus making me a positive asset to the company, and fulfilling my desire to grow and develop further.
I have successfully over achieved in every area of my career, hence, all the awards, and certificates.(as per cv)

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies