Senior Executive, IT Help Desk

Beximco IT Division

March 2009 to Actually working here

Working as ?Senior Executive, IT Help Desk? in BEXIMCO IT Division (BOL), SAM Tower, Level#9, House#4, Road#22, Gulshan-1, Dhaka from 01st March?2009 to till now (6 years 10 months)
Duties/Responsibilities:
1. Installing, supporting and maintaining existing WAN network of the clients, new server hardware and software infrastructure.
2. Managing networks using Windows/Linux system, Router, Layer 3 switches etc.
3. Real time monitoring for network & internet security issues (LAN, WAN, VPN, and Remote Data Connectivity), Implement & Maintain Disaster Recovery Plan / Backup & Restore process (NAS).
4. Install and monitoring new hardware, systems and software for Networks & Server.
5. Mail Server Administration: Postfix, Qmail, Gateway Server Administration: LINUX/UBUNTU/DEBIAN.
6. Maintain Active Directory Server with database server: Windows Server 2008 R2/ Windows Server 2012
7. Maintain Antivirus Server: Kaspersky Admin Kit/Bit Diffender etc.
8. Undertake routine preventative measures and implementing, maintaining and monitoring network usage, security & optimization (Radio Link, Voice Gateway, MikroTik).
9. Maintain Access Control System and DVR/CCTV/IP Camera and Video Surveillance systems.
10. Maintain smooth IP PABX operations at Head Office and BCP points.
11. Liaison with All Units & other sister concern factory IT personnel for their technical support.

Executive, Support & Service Department

Radiant Communication Ltd

August 2008 to February 2009

? Worked as ?Executive, Support & Service Department? in Radiant Communication Ltd, Banani, Dhaka from 15th Aug?08 to 28th Feb?09 (Six Month).
Duties/Responsibilities:
1. Installing, supporting and maintaining existing WAN network of the clients, new server hardware and software infrastructure;
2. Managing networks using Windows/Linux system, Router, Layer 3 switches etc.
3. Managing email, anti spam and virus protection;
4. Setting up user accounts, permissions and passwords;
5. Monitoring network usage;
6. Maintaining and monitoring network security, particularly if the network connects to the internet;
7. Providing training and technical support for users with varying levels of IT knowledge and competence;

B.Sc Engineering in Information & Telecommunication Engg.

Currently studying

Career Goals

To find myself as a CTO of a renown IT Organisation

Industries of interest

Areas of interest

IT / Technology / Telecommunications

Availability to travel and work outside the city

Yes

Interests and hobbies