Technical Support

Entab infotech pvt ltd

March 2015 to Actually working here

Working on ERP/CRM
? Resolved customer complaints and concerns with strong verbal and negotiation skills.
? Displayed courtesy and strong interpersonal skills with all customer interactions.
? Maintained composure and patience in face of difficult customer.
? Discussed software applications with customers to determine level of satisfaction and/or the
need to modify software
? Providing Technical Support in ERP Software (Campus Care)
? Diagnose, troubleshoot and resolve a range of software, connectivity issues. Analyzing and
rectifying problems.

Pursuing law

Currently studying

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies