Management Trainee

Oberoi Hotels and Resorts

July 2015 to December 2016

? Delivered 100% guest satisfaction index improvement for designated area
? Achieved 12% reduction in overall breakage through root cause analysis project
? Coordinated and assisted in intra company exercise of price revision for revenue optimisation
? Liaised with and curated memorable experiences for HNI/ C-suite guests
? Conducted departmental induction and training for new hires

Food and Beverage Assistant

Oberoi Hotels and Resorts

October 2012 to July 2015

? Achieved record New Year booking revenue for restaurants- INR 14 lakhs
? Assisted in conceptualisation and implementation of marketing activities and tracking relevant data.
? Awarded many times for exceptional guest feedback
? Implemented process changes which led to increased restaurant reservations by 6%
? In charge of preparing MIS reports

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies