Retail Sales Assistant in Lenovo
Job Experience
Retail Sales Assistant
Lenovo
December 2014 to Actually working here
Customer Service Agent
TE Data
May 2013 to Actually working here
sales Call Center agent
TE Data
May 2013 to November 2014
Handles customer inquiries aiming for customer satisfaction. Achieve my target from new accounts. Achieve quality communicated targets.
Customer Service Agent
Etisalat MISP Egypt
May 2012 to December 2012
Resolves customer complaints & problems and handles customer inquiries aiming for customer satisfaction. Achieve communicates return to queue, short answered calls, and abandoned percentage communicated targets. Achieve quality communicated targets Alerts the Team Leader on issues or concerns that require escalation Participates in individual & team training/meetings to bring knowledge up-to-date
czech tour leader
Planet Tours & Travel
January 2012 to March 2012
- Provide general knowledge of attractions and destinations - Develop and maintain an information file - Prepare and deliver commentary - Prepare for tour by making arrangements and confirming reservations - Conduct tours - Complete tour reports, daily logs and expense reports - Assist special needs clients - Escort passengers
Customer Care Agent
Vodafone Egypt
October 2011 to December 2011
Receive customer calls to activate new lines
Education
Bachelor's degree
Faculty of Foreign Languages - "Al Alsun"2007 to 2011
Faculty of Foreign Languages - "Al Alsun"Currently studying
Languages
English
Basic
IT skills
Other Skills
More Ädhäm
Career Goals
Industries of interest
Areas of interest
Availability to travel and work outside the city
No