Training Content Developer

Europcar Van Rental

October 2013 to December 2013

- Develop Functional Overviews (business processes and business rules), How-Do-I system guides, Assessments and Course Workbooks
- Mentoring and guidance of Europcar trainers in process-based training
- Training Workshops in preparation for the roll-out

Trainer and Content Developer

Netcare

October 2010 to August 2013

Technologies:
SAP:
- IS-H (Reception, Case Management, Billings, Ward Administration)
- MM (Purchasing and Replenishment)
- FI (Accounts Receivable)
- PM
Activities and Responsibilities:
Training:
- Develop End User, Super User and Facilitator SOP?s and Facilitator Guides
- Deliver classroom and on-site training
- Trained Netcare trainers on the above courses
Support:
- On-site and off-site end user support country-wide
Content Development
- SOP's
- Facilitator Guides
- Hand-outs
- Presentations
Administration
- Training Reports etc.

SAP IS-H Training and Content Development

Netcare

October 2010 to August 2013

Technologies: SAP: ? IS-H (Reception, Case Management, Billings, Ward Administration) ? MM (Purchasing and Replenishment) ? FI (Accounts Receivable) ? PM Activities and Responsibilities: Training: ? Develop End User, Super User and Facilitator SOP?s and Facilitator Guides ? Deliver classroom and on-site training ? Trained Netcare trainers on the above courses Support: ? On-site and off-site end user support country-wide Content Development ? SOP?s ? Facilitator Guides ? Hand-outs ? Presentations Administration ? Training Reports etc.

Training Coordinator and Consultant

First Rand Corporate Centre

November 2009 to April 2010

Training delivery of Oracle HRMS, coordination duties and facilitation. Oracle HRMS.

Training Consultant

Teba Bank

July 2009 to August 2010

JAD sessions with Process Architects, Content Development and Process and System training

Training Consultant

Metcash

January 2009 to July 2009

Content Development - SAP Navigation and SAP MM

SAP Content Development and Training

Standard Bank Offshore Group

January 2008 to September 2008

Content Development, Training Delivery and Train the Trainer. SAP CRM, FI (AP) and BW

January 1981 to January 1985

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies