General Manager in Jamuna Resort
Job Experience
General Manager
Jamuna Resort
February 2001 to Actually working here
? Overall responsible for operations
? Recruitment and training
? Administrations
? Sales & Marketing
? Accounts and Finance
Director of Human Resources
Dhaka Sheraton Hotel
October 1992 to January 2001
? Plan and monitor staffing guide
? Recruitment of employees
? Counsel and motivate
? Conduct Performance Appraisals
? Formulate HR Policies
? Develop job descriptions
? Develop pay scale
? Conduct training sessions
Director of Training
Dhaka Sheraton Hotel
May 1988 to September 1992
O Training needs analysis
o Trained the department heads as Trainers
o Formulate Training Business plan
o Prepared training activities reports
o Customize service attitude
Food & Beverage Manager
Dhaka Sheraton Hotel
February 1984 to April 1988
O Supervise Food & Beverage operations
o Prepare F & B revenue budget
o Conduct menu engineering
o Ensure customer satisfaction
o Ensure product quality
o Conduct cost analysis
o Handle customers complaints
o Formulate F & B promotional activities
Education
Advance Diploma in Hotel Management
School of Tourism science and Hotel Management (Italia)March 1985 to July 1986
MSS
University of Dhaka (Bangladesh)July 1979 to November 1980
Languages
English
Advanced
Italian
Basic
IT skills
Microsoft word, Excel, power point
Advanced
Other Skills
More A.N.M.
Career Goals
Industries of interest
Areas of interest
Availability to travel and work outside the city
No