General Manager in Jamuna Resort

Dhaka, Dhaka, Bangladesh
Current:Jamuna Resort
Past:Dhaka Sheraton Hotel
Education:Advance Diploma in Hotel Management

Job Experience

General Manager

Jamuna Resort

February 2001 to Actually working here

? Overall responsible for operations
? Recruitment and training
? Administrations
? Sales & Marketing
? Accounts and Finance

Director of Human Resources

Dhaka Sheraton Hotel

October 1992 to January 2001

? Plan and monitor staffing guide
? Recruitment of employees
? Counsel and motivate
? Conduct Performance Appraisals
? Formulate HR Policies
? Develop job descriptions
? Develop pay scale
? Conduct training sessions

Director of Training

Dhaka Sheraton Hotel

May 1988 to September 1992

O Training needs analysis
o Trained the department heads as Trainers
o Formulate Training Business plan
o Prepared training activities reports
o Customize service attitude

Food & Beverage Manager

Dhaka Sheraton Hotel

February 1984 to April 1988

O Supervise Food & Beverage operations
o Prepare F & B revenue budget
o Conduct menu engineering
o Ensure customer satisfaction
o Ensure product quality
o Conduct cost analysis
o Handle customers complaints
o Formulate F & B promotional activities

Education

Advance Diploma in Hotel Management

School of Tourism science and Hotel Management (Italia)

March 1985 to July 1986

MSS

University of Dhaka (Bangladesh)

July 1979 to November 1980

Languages

English

Advanced

Italian

Basic

IT skills

Microsoft word, Excel, power point

Advanced

Other Skills

A professional hospitality Trainer

More A.N.M.

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies