F O E

MINERVA GRAND BANJARA

July 2010 to Actually working here

? Managing front office operations including reception to ensure compliance to procedures and policies for the highest standard of service and guest satisfaction
? Monitoring opening and closing status to maximize company room revenue and clearly demonstrate yield management.
? Ensuring budget compliance and cost effectiveness at the front desk
? Handling complaints and reviewing compliments from the guests
? Reviewing logbooks daily and monitoring all activities
? Collaborating with engineering

b com

Currently studying

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies