Babane Ephraim Maphango
Customer Service Represantative in Standard Bank
Job Experience
Customer Service Represantative
Standard Bank
June 2014 to November 2014
Home shoring Team leader
Mbd Credit Solutions Pty
March 2014 to June 2014
Training Simulation ()Quality Assurance
Discovery Health Ltd.
September 2013 to January 2014
Founder and CEO
YoungStorm Projects Corporatists Ltd (Pty)
June 2013 to Actually working here
Customer Service Representative
Discovery Holdings
March 2013 to May 2013
Assist customers to locate their vehicles online. Make bookings for technicians to install and De-install the tracking units. Troubleshoot tracking units by updating and linking online profiles. Retrieve online telemetry data to analyze the tracking unit is functional and errors and Process escalations Liaise with tracking unit bureau to send out stolen vehicle recovery unit.
Customer Service Represantative
Discovery insure(C-track
March 2013 to May 2013
Customer Service Represantative
MultiChoice
June 2011 to January 2013
Being a CRS at Multichoice entails a very high level of competency and efficiency which ranges from data capturing, billing transaction, upselling, down selling, marketing, both written and verbal communication, team work, etc. I was recommended as a coach on my 4th month I find my Job exciting at all times that is how I get ahead. I was recently appointed as one of the team leaders in my department. I continuously strive to be the best of the best as Multichoice is an ever changing company and needs one to be on his feet on minute to minute bases and adapt very quickly to changes. I also serve as a Coach when ever needed If I go to an interview that means that I can deliver
Customer Service Represantative
Multichoice (Pty) Ltd
June 2011 to January 2013
Education
January 2005 to January 2008
Matric
Kensington Secondery SchoolCurrently studying
Languages
English
Basic
IT skills
Operating systems
Experto
Other Skills
More Babane Ephraim
Career Goals
I am self motivated I am an optimistic individual I am innovative I am strategic I am an efficient problem solver I love changes and challenges I have multiple skills I am a team player I get bored when I am not challenged I never limit myself to any standard set for a task I am a risk tacker I am analytic Every time I engage in a new task most people seem to think that it is something that I have done before however it a result of being a quick learner.
Industries of interest
Areas of interest
Availability to travel and work outside the city
No
Interests and hobbies
Technology, Business practices and analysis, adminstrative services (office, sales, marketing, consultation, product developments).