BABETH PEDROZA FOSTER
DELL PANAMA S. DE R.L.
Licenciado en Produccion Audiovisual
Account Receivable Coordinator I
May 2015 to Actually working here
? Proficient in SAP Business
? Proficient in Excel running reports
? Prepares daily cash deposits
? Enter finalized cash receipts and updates accounts receivable ledger by customer.
? Obtain and mails invoice copies for customers, as requested.
? Process daily credit card deposits.
? File check stubs and bank receipts.
? Research and processes customer claims of invoice payment.
? Research and processes charge backs, returns, and bad checks.
? Answer accounts receivable phone inquiries and follows up.
? Call and/or mail correspondence to customers as necessary in order to update accounts.
? Assist with related special projects, as required.
Demand and Supply Senior Analyst (Call Center Operations Senior Analyst)
DELL PANAMA S. DE R.L.
November 2008 to April 2012
Provided support to over 500 sales agents for CSMB Sales Teams in RR, OKC and NV, by assisting them in Reports, Scheduling, Queue Management, Schedule Adherence, and some other tasks that are important for this role.
Creating various Meeting and Coaching slots for the Operations floor so as to enhance the team bonding.
Responsible for call volume forecast, planning, allocation and distribution to the call center, ensuring efficient distribution based on staff availability and maximizing....
Licenciado en Produccion AudiovisualUniversidad de Panama
InglésBilingual / Native
SpanishBilingual / Native
To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self development and help me achieve personal as well as organizational goals.
To work hard with full determination and dedication to achieve organizational as well as personal goals.
I will always try to use my skills like honesty, devotion towards my job, punctuality etc. I will discuss my ideology with my superiors.
Industries of interest
Entertainment Internet Manufacturing Media / TV, Radio, Others Mining / Oil / Gas Naval Industry International Organization Advertising / Marketing / PR Retail Insurance Services Tecnology Telecomunication Transport / Logistic / Distribution Other
Areas of interest
Administration, Finances, Acountancy, Banking Call Centers / Customer Service Foreign Trade Purchasing Advisory Education / Training Entertainment / Sports Marketing and Advertising Media / TV, Radio, Others Operations Others Public Relations Human Resources - HR Translation / Captions Commercial / Sales Executive Management
Availability to travel and work outside the city
Interests and hobbies