Babs Akoni

Babs Akoni

Azure IaaS Lead Technical Support Engineer in Tek Experts, Wings Building, Ozumba Mbadiwe Street, Eti-Osa, Lagos
Lagos/Abuja, Lagos, Nigeria
  • Current:

    Tek Experts, Wings Building, Ozumba Mbadiwe Street, Eti-Osa, Lagos

  • Past:

    Digital Communications Konsult Nigeria Ltd, Surulere, Lagos.

  • Education:

    Computer Engineering

Job Experience

Azure IaaS Lead Technical Support Engineer

Tek Experts, Wings Building, Ozumba Mbadiwe Street, Eti-Osa, Lagos

April 2018 to Actually working here

? Quality technical Solutions design and deployment for cloud services
? Level two support of Azure cloud infrastructure and solutions
? Successful customer engagement to ensure customer satisfaction
? Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved

IP Solutions Engineer

Digital Communications Konsult Nigeria Ltd, Surulere, Lagos.

September 2017 to April 2018

Achievements:
? Clear client needs evaluation by working with Sales in pre-sales solution capacity ? Worked with team to design, plan and implement proposed wired and wireless solutions
? Monitored and analyzed Network performance and Servers
? Supported and maintained IT Infrastructure (Routers, Switches, Wireless devices, IP Telephony devices). ? Software maintenance, upgrades and installation

RF Systems Engineer

Lapalce Technologies

November 2012 to February 2016

?Radio Networks Planning, Drive Test, Analysis and Optimization
- Airtel Benchmarking and Customer Complains projects
- Globacom North Central optimization project
?Network & Base station equipment installation and troubleshooting;
? IT Support for Staff and Customers

Education

Computer Engineering

University of Lagos

January 2004 to January 2009

Languages

Inglés

Bilingual / Native

Francés

Medium

IT skills

Troubleshooting

Advanced

Networking

Advanced

Windows Server

Advanced

Other Skills

More Babs

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies

Solving puzzles
Reading
Watching Movies