Azure IaaS Lead Technical Support Engineer

Tek Experts, Wings Building, Ozumba Mbadiwe Street, Eti-Osa, Lagos

April 2018 to Actually working here

? Quality technical Solutions design and deployment for cloud services
? Level two support of Azure cloud infrastructure and solutions
? Successful customer engagement to ensure customer satisfaction
? Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved

IP Solutions Engineer

Digital Communications Konsult Nigeria Ltd, Surulere, Lagos.

September 2017 to April 2018

Achievements:
? Clear client needs evaluation by working with Sales in pre-sales solution capacity ? Worked with team to design, plan and implement proposed wired and wireless solutions
? Monitored and analyzed Network performance and Servers
? Supported and maintained IT Infrastructure (Routers, Switches, Wireless devices, IP Telephony devices). ? Software maintenance, upgrades and installation

RF Systems Engineer

Lapalce Technologies

November 2012 to February 2016

?Radio Networks Planning, Drive Test, Analysis and Optimization
- Airtel Benchmarking and Customer Complains projects
- Globacom North Central optimization project
?Network & Base station equipment installation and troubleshooting;
? IT Support for Staff and Customers

Computer Engineering

January 2004 to January 2009

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies

Solving puzzles
Reading
Watching Movies