Customer Service Representative in CONVERGYS
Job Experience
Customer Service Representative
CONVERGYS
April 2014 to Actually working here
I handle inbound calls by helping the customer on bill discrepancy, make payment arrangement as well as do basic trouble shooting of their wireless phones.
Special Education Practicumer
Makati Special Education Center
June 2012 to Actually working here
Taught functional academics to children with Autism
Spectrum Disorder, Attention Deficit Hyperactivity Disorder
(ADHD) and Intellectual Disability
Secondary Teacher
Taguig National High School
June 1995 to Actually working here
-Teaches English Subject to Grades 7, 8, 9, and 10 students
-Grade Level Quality Circle Leader; responsible in making Periodic Test And Preliminary Exams
-Help assess students with Learning Disability specifically Dyslexia
-Quarterly Assessment Report of students
-Class Adviser
-Demonstrating Teacher
Pre school Teacher
Guadalupe Montesori, Inc.
June 1995 to Actually working here
Taught numeracy and communication skills, colors, arts and Physical Education to pre- school level
Secondary High School Teacher
Santo Nino Catholic School
June 1994 to Actually working here
Taught English Subject and Values Education to Grades 7 and 8 students as well as class adviser of the pilot class in Grade 7.
Education
Masters of Arts in Special Education (36 Units )
. Scholastica?s College, Manila (Filipinas)June 2010 to March 2012
Bachelor of Secondary Education
Rizal Technological University (Filipinas)June 1989 to March 1994
Languages
English
Advanced
IT skills
Word
Advanced
Other Skills
More Baby
Career Goals
I am a hard working and flexible person. I can work under pressure and can easily blend with my co worker even in a new workplace. I always focus and try my very best to attain my work goal each day.
Industries of interest
Education
Areas of interest
Education / Training
Availability to travel and work outside the city
Yes
Interests and hobbies
I love to watch cooking show and baking on television since my hobby is cooking and always do experiments on different dishes and make my own twist to make food more palatable to my kids.