service delivery agent in Oaksure Insurance Brokers

Tembisa, Gauteng, South Africa
Current:Oaksure Insurance Brokers
Past:DIDI Chuxing
Education:IT

Job Experience

service delivery agent

Oaksure Insurance Brokers

April 2023 to Actually working here

Chatbot, servicing bolt drivers.

Researcher

DIDI Chuxing

August 2021 to Actually working here

Market research, data collection, promotions, sales, relationship management. Reporting and escalating queries, uploading and capturing data on google forms.

Customer Service Consultant

Callwox - Ithuba National Lottery

November 2020 to June 2021

Taking inbound calls.
Handling general enquiries.
Resolving queries.
Logging cases on crm.
Escalating queries supervisor and relevant departments.

sales consultant

Clientele Life Assurance Ltd

June 2014 to December 2018

Selling long-term and short-term insurance products. Life cover, funeral cover, legal cover and hospital cover.

sales consultant

FNB

October 2011 to Actually working here

Selling cheque accounts, credit cards, savings accounts and other banking products... ect

sales consultant

Momentum Consulting Group

October 2008 to January 2008

selling short-term & long-term insurance

sales consultant

vodacom

October 2006 to November 2007

customer service, servicing accounts, handling queries. opening accounts

Education

IT

INTEC (Sudáfrica)

January 2010 to November 2010

Matric ( grade 12 )

Norkem Park High School (Sudáfrica)

January 2003 to January 2003

grade12

norkem park high (Sudáfrica)

January 2003 to January 2003

Languages

English

Advanced

IT skills

microsoft office

Advanced

CRM

Advanced

MICROSOFT

Advanced

Other Skills

More Bafana

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies

ART &DESIGN