Customer Service Specialist in Saigon Securities Inc.

Sydney, New South Wales, Australia
Current:Saigon Securities Inc.
Education:Master of International Hotel Management

Job Experience

Customer Service Specialist

Saigon Securities Inc.

July 2015 to June 2016

? Serve as liaison between customer support teams
? Assist directly or route customer to the appropriate personal for assistance
? Assist in training peers on improving customer support service
? Maintain weekly reports on customer inquiries, responses and feedback so as to develop customer service analytics and trends

Education

Master of International Hotel Management

Blue Mountain International Hotel Management School

Currently studying

Bachelor of Accounting

Banking University of Ho Chi Minh City

Currently studying

Languages

IT skills

Other Skills

More Bailey

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies