Room attendant

Sofitel

October 2016 to Actually working here

Enters and prepares the room for cleaning.
Makes bed.
Dusts the room and furniture.
Replenishes guestroom and bath supplies.
Cleans the bathroom.
Cleans the closet.
Vacuums and racks the carpet.
Checks and secures the rooms.
Replenish amenities according to the operational standards.
Deliver and retrieve items on loan to guests e.g. Iron and ironing boards
Ensure security of guest rooms and privacy of guests
Perform rotation cleaning duties (e.g. Steam clean carpets, spring cleaning, super cleaning etc.) as required
Cleans guest bathroom/bed room/floor corridor.
Responsible for replenishment of guest complimentory water.
Responsible for the cleanliness and maintance of his work area.
Responsible for the Hotel property in the work area.
Attends to guest calls, guest requests /guest complaints in the area assigned to him.
Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement.
Responsible for following the standard operating procedures.
Resonsible for achiving and exeeding the guest satisfaction score.

Bachelor of arts

Currently studying

Diploma hotel management

Currently studying

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies