Operations & Maintanance Manager in iEngineering Group
Job Experience
Operations & Maintanance Manager
iEngineering Group
August 2017 to Actually working here
Responsible for managing client's communication like Outages/Alarms, running duration, false alarms etc. Suggests improvement areas based on that report and shares with the O&M Head and the O&M supervisors. Follows up on emergencies on the network and escalates them based on site importance like hub sites, backbones and collocated sites until resolution. Manages and controls NOC staffs for their performance monitoring and career development. Coordinates with the client?s representatives and other sections and proposes changes in procedures, as required, to accomplish tasks in the most efficient and cost-effective manner. Evaluates existing processes, systems and potential improvement complying with maintenance requirements and personnel safety. Communicates about networking issues effectively and in comprehensible manner both to clients and employees. Implements and follows policies and procedures regarding how problems are identified, received, documented, distributed and corrected. Proactively reviews processes, documentation and procedures to keep updated on operational activities. Responsible for the application, compliance and regular updating of the security plan in place both by the local team and by visitors. Provides the general coordination with security-related feedback and systematically report in writing any security incident involving the teams. Recommend corrective actions.Investigates accidents, incidents and hazards and implements the necessary corrective and preventive actions to mitigate incidents, accident and hazards. Providing training to enhance the OHSAS knowledge and competence.
RNOC Passive SPOC
Huawei Nigeria
October 2015 to August 2017
Regional NOC Passive single point of contact and incidents management for Airtel MS project and ATC Nigeria for all Airtel /ATC sites in Nigeria except that of South West that belongs to Ericsson.
Education
Bachelor of Engineering Technology
Federal University of Technology Owerri, Imo State (Nigeria)March 1994 to December 2000
Languages
IT skills
Other Skills
More Obiora
Career Goals
Industries of interest
Areas of interest
Availability to travel and work outside the city
Yes