IT Consultant - Call Center Services

Ateneo Alumni Scholars Association (Ateneo Scholarship Foundation)

February 2016 to Actually working here

1. Responsible for the day to day operations of the organization.
2. Stabilized the network infrastructure
3. Trains and supervise scholars doing SCallers duty
4. Developed reports for better efficiency and productivity
5. Prepares Monthly Peformance report to the Board of Directors

Franchisee & International Body Designer

Easecox Group Philippines

November 2014 to Actually working here

? Offered health and wellness solutions to clients
? Passed the company?s international body designing
Easecox is a company established in Taiwan in 1988 and all its Wellness, Health and Beauty products are manufactured overseas specifically Japan, France and Germany. It has international offices across Asia: Hong Kong, Singapore, Malaysia, Indonesia and Thailand. It started its operation in the Philippines in 2010.

Head of Service Delivery & PMO

Jardine Direct Co. Inc

March 2009 to November 2014

Dairy Farm Company Ltd. Of Hong Kong established in late 1990?s an offshore support center in the Philippines to manage the 24x7 Dairy Farm Business Processing Operations in Hong Kong as well as in China, Taiwan, India, Singapore, Malaysia and Vietnam. The offshore support center was later incorporated as a Philippine entity and named Jardine Direct Company, Inc. Also known as Dairy Farm IT Support Centre (DFSC), a member of the Jardine Matheson Group of Companies. DFSC is a recipient of ISO 9001:2000 (Quality Management), ISO 27001:2005 (Information Security Management) and ISO 20000-1:2005 (Information Technology Management) certifications. Dairy Farm has 3 different store formats: Health & Beauty, Convenience Stores and Hyper/Supermarkets. It also has Home Furnishing operations under the IKEA brand. DF also has a stake in Maxim?s Caterer, the Starbucks franchisee in HK.

IT Director

Pilipinas, Makro, Inc.

February 1995 to November 2008

Pilipinas Makro, Inc. (MAKRO) is a self-service, cash and carry distribution company. MAKRO?s mother company is based in the Netherlands as a subsidiary of SHV Holdings, N.V. SHV is over 100 years old and its activities include: trade and production of energy and raw materials, trade in food and non-food consumer goods. Worldwide, SHV employs approximately 60,000 people. MAKRO has over 140 stores throughout Europe, Latin America and Asia with an annual turnover that exceeds US$ 13 billion.

Management Engineering

June 1979 to March 1983

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies