Customer Service cum Receptionist

Wasl

July 2011 to Actually working here

Role : Work as part of a team and support the operations manager. Responsible for the HR and administrative duties of the office including covering the reception area & customer support.
Major Responsibilities :
Answer a high volume of calls and maintain a rapid response rate according to agreed standards.
Logs information on calls received, where required and maintains detailed to accurate records.
Maintain and update continuously, by local knowledge and by local means, a log of the

Logistic Coordinator / Data Entry

E Moves Free Zone

January 2011 to June 2011

Work as part of a team and supporting the Operation Manager and Logistic Manager. Responsible for the daily processes of document.
Major Responsibilities:
Processing documentation using Dubai Trade Customs Operating System - ?Mirsall II?

Declaration of Goods,
Transfer Bill,
Transfer within a Free Zone,
Bill of Entry Transit In (custom clearance),
Transit Out (custom clearance),
Transit In from GCC/Local (JAFZ),
Import Billing / Local (JAFZ),

Sales cum coordinator

V.V. & Sons LLC

April 2006 to December 2010

Work as part of a team and supporting other colleague and Showroom Manager to achieve target. Providing good relationship with all customers.
Major Responsibilities:
Prepare daily and monthly sales reports, incl. RV, CSS and Cash Registry,
Provide Local Purchase Order, Local Transaction Out, Local Transaction In
Encoding / processing sales invoices thru Orion, as well as processing transfers (POS),
Close large-scale sales for individual customers and group/company accounts,
Organize d

Ground Handling

Manila International Airport (Naia)

January 2001 to September 2005

Major Responsibilities:
To provide all necessary information to passenger and make their journey easier and comfortable.
Welcome passenger and handling help desk counter
Carry out check ?in, boarding and disembarkation procedures
Promote and sell airline product.

Bachelor of Science in Computer Engineering Major Management

June 1994 to April 1999

Career Goals

I want to secure employment in a challenging and stimulating environment where I can achieve personal growth and career development. I would dedicate my core competencies and loyalty to an organization that provides me with an environment for learning and professional growth.

Industries of interest

Transport / Logistic / Distribution

Areas of interest

Secretary / Reception

Availability to travel and work outside the city

Yes

Interests and hobbies

Reading books , net surfing , volley ball & watching movies .