Call Centre Consultant in Ciro Beverage Solutions
Job Experience
Call Centre Consultant
Ciro Beverage Solutions
September 2019 to Actually working here
Achievement of monthly target
Maintain and develop existing business
Monitor service level report daily
Monitor call lists vs strike rate on a daily basis
Pull sales report
Ensure nominated day and delivery days are aligned
Customer Service Agent
Vector Logistics
May 2017 to August 2019
Outbound and inbound call center agent.
Incharge of Checkers and Shoprite for Kzn region
Incharge of Cambridge stores Kzn region
Monitor EDI orders
Capture uplifts and returns
guest service agent
Mango Airlines
October 2006 to August 2014
ticket sales, check in counters boarding gates communicating with flight deck crew on landing times and special needs passangers security in and around aircraft loading and offloading of baggage
Education
Programe in procurement and purchasing supply chain manegement
University of south africa (Sudáfrica)February 2015 to October 2015
Certificate in procurement and purchasing in supply chain mangement
Unisa (Sudáfrica)February 2015 to Currently studying
customer service management
university of south africaCurrently studying
Languages
English
Advanced
German
Basic
IT skills
word excell,ms word,powerpoint
Basic
Other Skills
More Cyril
Career Goals
to work in aviation industry
Industries of interest
Areas of interest
Call Centers / Customer Service
Availability to travel and work outside the city
Yes
Interests and hobbies
Gamimg
Soccer
Rugby