ICT INTERN

Kenya plant health inspectorate service

August 2016 to February 2017

Duties and Responsibilities:
? Managing local area network, Wi-Fi and internet connectivity. Troubleshooting.
? Training users on how to use different applications.( SAGE Accpac- ERP system)
? Remote access support by taking over the user's computer remotely or by visiting the users workplace
? Investigating, diagnosing and solving computer software and hardware faults
? Repairing equipment and replacing parts.
? Installing, configuring and monitoring computer systems
? Managing the Server system and Keeping an eye out for needed updates on Softwares.
? Responding to breakdowns and conducting electrical safety checks on computer equipments.

ICT INTERN

KENYA GIRL GUIDES ASSOCIATION

April 2016 to May 2016

Duties and Responsibilities:
? Setting up accounts for staff, ensuring that they know how to log in.
? Taking staff through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
? Maintaining records of software Licences and updating them.
? Installing and configuring computer hardware, software, systems, networks, printers and scanners.
? Diagnosing and solving hardware/software faults

ICT INTERN

Multichoice Kenya Limited

January 2015 to May 2015

Duties and Responsibilities:
? Involved in Monitoring and maintaining the computer systems.
? Testing and fixing faulty equipments within the organization.
? Working with employees to identify computer problems and advising on the solution.
? Installing and configuring computer systems, diagnosing hardware and software faults and solving technical and application problems, either over the phone or in person.
? Installation, consolidation, migration, upgrading, operations management and maintenance of servers, storage, phone systems, database management

BACHELOR OF BUSINESS AND INFORMATION TECHNOLOGY

January 2013 to June 2016

Career Goals

A proactive individual ready to work together with others in order to experience and learn how to help other people benefit through my work.

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies