Branch Manager

Hifi Corp

February 2009 to August 2013

# Ensure business unit sales targets are achieved ? Implement Promotions ? Achieve Sales Targets # Maximise profit opportunities ? Improved Performance ? Profit and Loss ? Audits # Ensure high levels of staff engagement ? Engaged Staff ? Managed Headcount ? Develop Staff # Ensure adherence to compliance ? Adherence to policies/procedures and admin standards # Improve customer satisfaction ? Implement customer service processes ? Handle queries ? Maintain Relationships # Manage merchandise ? Manage stock levels ? Minimised stock losses ? Merchandising

Administrative Manager

Sportsmans Warehouse

July 2007 to January 2009

? Main job function was stock management ? Responsible for cash management ? Attend to general administration ? Customer service ? Perform audits and manager expense control ? Staff management and Training ? Merchandising ? Generating sales ? Security within the store ? I was also standing in as a branch manager when the manager was not in.

Sales Support Manager

Old Mutual

February 1989 to February 2005

? To ensure a valued contribution is made towards the Company?s short and long term Business Plan Objectives ? Through the development and utilization of all possible resources connected to the Area?s Administration functions in accordance with prescribed standards and in a manner that will enhance quality service and maximum productivity within the expense constraints desired Key Areas: ? Optimizing of resources ? Delivering of services and support to clients ? Financial control ? Controlling of the business risk ? Building of client Relationships ? Development of staff ? 5 District offices under my control ? Standing as acting manager in his absence

January 1983 to January 1986

Career Goals

To become a senior manager in a reputable company and to make sure that the best customers service is rendered

Industries of interest

Craft / Jewelry

Areas of interest

Young Professionals

Availability to travel and work outside the city

Yes

Interests and hobbies

Golf