Dwayne Pilgrim

Dwayne Pilgrim

Senior Business Systems Coordinator in Vale

Paradise, Newfoundland and Labrador, Canada
Past:zedIT Solutions

Job Experience

Senior Business Systems Coordinator


June 2014 to August 2015

Senior Project Manager

zedIT Solutions

January 2009 to July 2012

Coordination of all project details, including full deployment and implementation planning.
Consultation regularly with the client and consistent status reporting during each phase of the project.
Supervision and delegation of project tasks to all team members.
Follow established quality assurance guidelines and ensures full compliance to testing standards.
Direction of all Change Management, Scope Management and Risk Management activities.

Computer Programmer

OAO Technology Solutions

May 2000 to May 2002

Lead developer for several AT&T projects. Key activities included documentation, developing, testing and implementation.
Primary contact for all production issues. This required diagnosing problems and making appropriate changes under pressure to fix the issue(s).
Worked around the clock to fix and implement a high priority issue that if not fixed, would have resulted in millions of dollars lost in revenue for AT&T.

Computer Programmer

DMR Consulting Group Inc

May 1998 to May 2000

Developed, tested and implemented code for the difficult and complex Y2K conversion of the Irving Oil mainframe application systems.
Obtained the clients acceptance and sign off for the Y2K compliancy.
Worked with DMR Web Design Team to update the Website look and feel.

Computer Programmer

ITB - Revenue Canada

May 1995 to March 1998

Responded to multiple production problems and change requests for the mainframe application.
Diagnosed problems, and made the appropriate changes under pressure, to compete the process that affected millions of dollars for Revenue Canada.
On-call for both online and batch processes.



[Otra]Memorial University of Newfoundland (Canadá)

January 1990 to January 1994


IT skills

Other Skills

Vendor Management Business Analysis Testing Management Analysis Project Portfolio Management Integration Software Development Project Planning Requirements Analysis Software Project Management PMP Customer Service Software Documentation Technical guidance and leadership Stakeholder engagement and relationship management Business process improvement and reengineering Change Management Project Management Documentation Team Building Customer Relations Quality Assurance SDLC

More Dwayne

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city


Interests and hobbies