Report Specialist (Asst. Manager)

IBM India Pvt Ltd

June 2011 to February 2013

Led a team of 4 Team Leaders and over 100 team members,
Stakeholder engagement and handling of escalations.
Responsible for achieving desired client KPI?s throughout and align team to deliver the desired results.
Responsible for client communication in terms of any deliverables asked and demanded by the client.
Driving operational excellence by restructuring operations through application of six sigma/lean
Principles to address business demands, reduce costs and improve service
Ensure all opera

Assistant Manager

HSBC Bank

February 2004 to May 2011

Assistant Manager ? TELREP (SODDs Process) ? (February 2008 to May 2011)
Ensure effective resource management ( 4 TL?s, 60 Team members), planning during Peaks and Forecasting attrition levels.
Enhance product and business knowledge relating to customers and processes.
Ensure effective business management and maintain relationships with peers across GR (Global Resourcing) and Inter-departments within HSBC, Hyderabad
Timely delivery of relevant and accurate MI in line with the Service Level Agree

Comm. & Accounts Executive

MSPL

August 2001 to January 2004

Prepared monthly report of the company. Liaison with Govt. Dept. & Bank.
Maintaining books of accounts like Sales register & Purchase register, Cash / bank book, Inventories and ledgers.
Prepared closing of final accounts for the company for every fiscal year and Prepared monthly tax reports (Sales tax & Income tax) and bank reconciliation statement (BRS).
Prepared quotation for the government & non government tenders and prepared purchase orders and follow-up for delivery of equipments on time

B.com

June 1997 to June 1999

Career Goals

To work as an efficient manager in the organization that offers a dynamic work environment and provides me with scope for continuous learning improvement, self-expressions and opportunity to exhibit my skills.

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies