Guest Service Assistant

Grand Magherita Hotel Kuching Sarawak

October 2012 to September 2014

Guest service assistant answer telephone calls from guests seeking to make or cancel hotel reservations. Greeting guest and assign rooms for free individual travellers and groups, issue keys, and collect guest payment and billing information. Coordinate with housekeeping, bell service, staff and management to fulfill guest requirements. We provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner.
Handle payment for function.

Diploma in Hotel Management

Currently studying

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies