Concierge Assistant

Sheraton Imperial Kuala Lumpur, Hotel

May 2012 to August 2013

Telemarketing Executive

Bank Simpanan Nasional

October 2011 to March 2012

Sales Promoter

Banana Republic

February 2008 to June 2008

P.M.R

Currently studying

P.M.R

Currently studying

S.P.M

Currently studying

Business Administration

Currently studying

Career Goals

Dear Hiring Manager :
This letter is in response to the position advertised as being open by your company at this time.
Having achieved many goals in my career, I am interested in expanding my professional horizons by seeking new challenges in the area of Office Administration / Customer Service.
I am a highly capable and experienced professional. My ability to get along well with others, to necessary adjustments to meet deadlines, and successfully coordinate in fast-paced environments have contributed to my growth in my chosen field and my employers? placing a significant degree of trust in me. My experience in administrative support will benefit you with my strengths such as computer expertise, with proficiency in all MS Office programs (Word, Excel, PowerPoint, Outlook and Access). Broad-based experience covering a full spectrum of administrative duties, including office management, executive support, billing/invoicing, customer care, document preparation, travel/meeting coordination and program support.
In addition to that, my experience in the service has taught me how to meet and exceed each customer?s expectations with service that sells! I have assisted all types of customers in all types of requests. I realize that acquiring and maintaining loyal repeat business, as well as spreading the word of your business through these loyal patrons, is of the utmost importance to every successful company.
My approach to my work goes beyond my job description, as I am always look for ways to improve efficiency and reduce costs. I am recognized for my ability to communicate with clients, customers, and management.
I have an excellent communicating skills with punctual, diligent and patient individual. I have through knowledge regarding the area of administrative specialist. I can as well do many jobs at the same time without pressure at all.
As a team of your organization, I can provide efficiency, reliability, and accuracy; adeptly manage and coordinate daily activities and office workflow, ensuring timely completion of assignments as well as maturity, honesty, and the ability to look at challenges as opportunities.
I have always had great experiences with my colleagues and office staffs. I am a hard worker and excellent trainer who achieve ongoing success with teams by building morale, maintaining team members? self-confidence and training them to achieve success by continually improving their interpersonal skills.
The accompanying resume should serve to give you an idea not only of my past achievements but of the potential for making a significant contribution to your company.
Thank you for your consideration and the time you have spent reviewing my resume.
Sincerely,
Dzulhafidz Dzulkifli

Industries of interest

Services

Areas of interest

Call Centers / Customer Service

Availability to travel and work outside the city

No

Interests and hobbies