IT MANAGER

Union savings and Loans

March 2016 to Actually working here

? Manage information technology and computer systems.
? Design, develop, implement and coordinate systems, policies and procedures.
? Management of Swift Alliance Access Portal.
? Management of Ghipps?s Chargeback portal.
? Ensure security of data, network access and backup systems.
? Manage staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
? Handle annual budget and ensure cost effectiveness.
? Act in alignment with user needs and system functionality to contribute to organizational policy.
? Responsible for IT Contracts Management.
? Develop enterprise standards to ensure compatibility and integration of multi-vendor platforms.
? Responsible for impact analysis and design modifications to existing systems to support new solutions.
? Ensure connectivity to all Network equipment across LAN & WAN.
? Maintain Network integrity, LAN, WAN, Internet and Intranet Systems.
? Ensure backup, restore, and recovery of Data & Systems.
? Analyze, troubleshoot and resolve performance issues.
? Consistently evaluate network and systems performance and ensuring efficiency.
? Reporting to Managing Director and IT Steering Committee on IT projects.
? Install and Maintain Network, Hardware and Software.

IT Manager

ProvidentLife Assurance Co LTD

March 2007 to March 2016

Follows.
? Provide technical and consulting leadership in application software, programming and data process technology.
? Administer MySql Database and Automating backups of Databases and all Servers.
? Provide training and support to users with varying level of IT knowledge and competence.
? Liaise with companies and partners providing support and maintenance services for PROVIDENT LIFE?S hardware, software, networks and other computer accessories to ensure their efficient and maximum usage.
? Provide support to staff on Policy Administration System and its integration with other systems.
? Maintain a broad knowledge of current and emerging state-of the art computer/network systems, technology, and architecture and vendor product.
? Designing, analyzing, researching, installing and maintaining network and application software systems.
? Daily Administration of Mailboxes with Microsoft Exchange Server
? Install, repair and maintain computer and printers.
? Carry out capacity planning /training for networks and keep the operating systems count with new release and necessary systems product in consultation with vendors.
? Work with users and management in developing long term plans for network development and systems enhancement.
? Responsible for the financial management of the area, including budget and expense monitoring.
? Update and maintenance of IMASLIFE Policy Administration System, configuration management and enhancement documentations.
? Supports the running of production applications and Infrastructure.
? Ensures that only valid costs are allocated to their cost centres and that they deliver the service to the business within their budgets
? Ensures continuous service and systems security.
? Responsible for infrastructure management in area of responsibility.
? Establish and manage the relationships with suppliers (both internal and external to PROVIDENT LIFE now own by Old Mutual), including service and support (SLAs).
? Delivery of all ITIL Service Management requirements for the applications and business services under their control.
? Responsible for IT Contracts Management.

Computer Sci

Currently studying

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies