Eben Annan
RAN Support Engineer in SWAP TECHNOLOGIES AND TELECOMMS
Job Experience
RAN Support Engineer
SWAP TECHNOLOGIES AND TELECOMMS
January 2013 to Actually working here
Ericsson RBS Commissioning/ Integration,tuning and support,project Data/Documentation
RAN Iplementations Engineer
SWAP TELECOMMS GHANA
January 2013 to October 2014
Quality Assurance Specialist
Vodafone Ghana
August 2008 to December 2010
Quality Assurance & Process
Vodafone Ghana
May 2008 to December 2010
Monitoring network platform/networking Troubleshoot, configure and install software Update front office(1 tier) with current incidents/issues/policy Collaboration with the NOC/NFO to resolve incidents raised Configuring and installation of Siemens/Huawei/BT DSL MODEMS Develop training presentation/materials on data service(broadband internet) Train new agents on company products Incident and crises management Supervise and manage team on behalf of Senior Manager
Back Office Support ( BROADBAND)
GHANA TLECOM
September 2004 to August 2007
Monitoring network platform/networking Troubleshoot, configure and install software Update front office(1 tier) with current incidents/issues/policy Collaboration with the NOC/NFO to resolve incidents raised Configuring and installation of Siemens/Huawei/BT DSL MODEMS Develop training presentation/materials on data service(broadband internet) Train new agents on company products Incident and crises management Supervise and manage team on behalf of Senior Manager
Technical Support (Back Office)
Ghana Telecom
September 2004 to August 2008
Education
Advance Core Network Level "B" Certificate( ZTE Platform) and Huawei BSS/RNS
[Otra]ZTE University Bangalore (USA)January 2011 to January 2012
Bachelor of Science, Information Technology .
[Otra]Methodist University, Accra -Ghana (USA)January 2007 to January 2010
Languages
IT skills
Other Skills
More Eben
Career Goals
The Telecom Market dynamics favor the one willing to think outside the box. I aspire to build on learning curve and become relevant in my chosen field with remarkable leverage in all the Telecom Departments. I have knowledge in Mobile Transport, RAN and Core operations. I am a follower of the telecom dynamics in Africa and the world and telecom policy. Telecom areas of interest: Mobile wireless technologies market, M2M, MVNO, FTTH and BI.Going into Training is a point to reach. Current occupation RAN Implementations Support some Responsibility/ Accountability: Installation, Commissioning & Integration of Ericsson RBS 6000 (2g/3g) Coordinate project activities and Report directly to Project Manager, Prepare Acceptance Test(P/AT) and handover to Customer Process Project document to Customer Have working experience with Site Handler support to track project performance, VSWR activities . TSS activities, etc. Projects: MTN Account RBS 6000 RAN Modernization Tigo- Account GSM Roll out Phase 1 and 2 (in un- served areas)
Industries of interest
Areas of interest
Availability to travel and work outside the city
No
Interests and hobbies
Reading others biography! taking a leisure walk and taking a good long sleep when necessary.