CUSTOMER CARE in SAMSUNG SERVICE CENTER(MIDCOM MSTORE)
Job Experience
CUSTOMER CARE
SAMSUNG SERVICE CENTER(MIDCOM MSTORE)
January 2015 to Actually working here
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
CUSTOMER CARE
Amigo Company
October 2008 to January 2011
> Legibility in writing, fluency in English language
> Interpersonal & public Relations
> Entrepreneurship skill
> Familiarity with words processing & internet
> Administrative
Education
NATIONAL DIPLOMA
2011-2013 Fidel polytechnic Gboko, Benue state (Nigeria)January 2011 to October 2013
Languages
English
Basic
IT skills
NAIL
Basic
Other Skills
More EBU
Career Goals
Industries of interest
Areas of interest
Availability to travel and work outside the city
Yes
Interests and hobbies
MUSIC, DANCE, READING.