Customer support engineer

RR Donnelley

November 2010 to November 2012

? Remote desktop connection - To take the user?s desktop on remote for trouble shooting issues and to take the servers on remote to modify the user?s accounts and access permissions. Tools used: Microsoft Remote Desktop Connection, VNC, Dame Ware Control
? Administering Windows 2003 & Microsoft Exchange Server

Infrastusture

Currently studying

Career Goals

To secure a challenging position in a multinational organization that provides the opportunity to employ my skills and ideas effectively. My greatest strength is my ability to merge into a new work environment and be productive from day one.

Industries of interest

Information and Research

Areas of interest

IT / Technology / Telecommunications

Availability to travel and work outside the city

No

Interests and hobbies

Paintaing and handcrafts