Dwi Fani Rifiana

Dwi Fani Rifiana

Relation Officer in PT Synergy Network Solution

Jakarta, Jakarta Raya (Djakarta Raya), Indonesia
Current:PT Synergy Network Solution
Past:PT. Ericsson Indonesia
Education:Bachelor of Telecommunication

Job Experience

Relation Officer

PT Synergy Network Solution

March 2015 to Actually working here

As a PIC for maintain existing customer
PIC for HR administration
Reporting biweekly to Operation Manager
PIC for Jobfair event

Project Support Staff

PT. Ericsson Indonesia

May 2012 to February 2015

O Create BoQ Plan and BoQ Actual from Coordinator CME
o Create PR/PO in SAP Front End System
o Create GR in SAP Front End System
o Input BAST number on system administrative
o Confirm to vendor status of PO/PR/BAST
o Create LMR (Local Material Request) of HW, ES, resources (GSDC/ARP)
o Support Invoicing Team to create invoice, collecting document Berita Acara
o Supporting PR/PO ACPDB and Junction Box requested by Coordinator CME
o Reporting weekly PR/PO Indosat RAN database to

RNO Asisstant Engineer

PT. Metro Global Services

May 2011 to May 2012

O Responsible for database (Work Done Status) 2G and 3G of Indosat_NSN
o Responsible to reporting database for projects Indosat_NSN and progress that
projects every last month.
o Supporting to Quality Statement Hourly and 3Days Certificate projects
Indosat_NSN South Sumatera area.
o Provide CellName GetChan, NetConfig and Saluname for projects
Indosat_NSN South Sumatera and North Sumatera area.
o Provide 3G Dump daily projects Indosat_NSN
o Supporting NPO (Networks Performance Optimizat

Project Admin

PT. Combii

January 2011 to May 2011

O Responsible to maintaining the confidentiality of documents.
o Interface with customer inter section department (Finance Management,
Technical and Marketing) in compiling issues and escalate to relevant
departments in Manage Service.
o Responsible for order ticket for team project needs.
o Responsible to generate daily reports in for a project needs.
o Responsible to reporting database for projects client and progress that projects
every week.
o Responsible to manage documents for client and s

Desk Collection

PT. Citra Anvaso Lestari

September 2009 to December 2010

- Collecting Jabodetabek area
o Calling credit card customer to remind that the card before due date until the
customer paid before cycle date
o Responsible to reporting every call that I was done into CWX application
report to Bank Mega
o Responsible to handle customer complaints using CardPro application


Bachelor of Telecommunication

Telkom University (Institute Technology Telkom) (Indonesia)

June 2004 to March 2009




IT skills

Ms Word


Ms Excel


Other Skills

Team Work, Administration, Honest and Hardworker

More Dwi

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city


Interests and hobbies