Customer service executive in Airtel Nigeria
Job Experience
Customer service executive
Airtel Nigeria
January 2014 to October 2017
Handles mails and calls of customers in a timely manner.
Investigate customers queries and issues and treated within the SLA.
Ensures customers complaint are escalated appropriately.
Customer service executive
International Management Training Centre
January 2012 to December 2013
Handled tasks of preparing customers correspondence and updating customers file.
Respond to customer queries and concerns regarding product and services of the organization.
Provides details about the product and services to customers.
Education
B. sc
Olabisi Onabanjo University (Nigeria)April 2005 to April 2009
Languages
English
Advanced
IT skills
Computer proficiency
Medium
Other Skills
More Funmilola
Career Goals
Industries of interest
Areas of interest
Availability to travel and work outside the city
No