Haakon Holmås
Technical Customer Service in IBM Ireland
Job Experience
Technical Customer Service
IBM Ireland
August 2016 to Actually working here
First line support tech for a major Norwegian account.
Responsibilities includes answering phones and emails from end users, remotely troubleshooting and resolving issues with computer hardware, Windows, Mac Os, VPN, MS Office, Networking, etc. After 6 months my responsibilities shifted to second line support for Windows issues and managing existing tickets
Education
Vocational Degree
Andøy VGSCurrently studying
Languages
IT skills
Other Skills
More Haakon
Career Goals
Industries of interest
Areas of interest
Availability to travel and work outside the city
No