Customer Quality Sr. Engineer in SPIL
Job Experience
Customer Quality Sr. Engineer
SPIL
March 2014 to March 2016
Handle customer complaints and quality related inquiries.
Analyze the problem, contain, and lead the team towards finding the root cause.
Understand and provide customer need or requests regarding quality concerns.
Section Chief (Process Engineering FOL - EOL)
Fuji Electric Philippines
May 2013 to March 2014
Manage resources for process and yield improvement.(FOL to EOL -Dicing Cut to Electrical Testing)
Address and support all activities, concerns, and issues involving process engineering.
Process development / improvement in support of product/package business.
Support in development/selection of new materials in package.
Support to assembly Quality, Cost and Delivery improvement.
Manage Process Engineers/Technicians and their activities, coaching and skills development.
Quality Assurance Senior Engineer
Analog Devices
September 2012 to March 2013
?Ensure compliance to established specifications and quality systems
?Implement and improve current quality controls
?Handle and provide dispositions on parts under MRB
?Review and provide disposition to RMA's
?Review and approve ECN's, SECN's,
?Handle and close in-house test and assembly issues through 8D system.
?Handle customer quality isues that are test or assembly related.
?Promote quality mindset and provide orientations to QA supervisors.
Monitoring Senior Engineer
SunPower Corporation
March 2012 to September 2012
Job Function/Profile:
?Monitoring system data maintenance and organization
?Level I phone and internet support
?System performance monitoring, analysis and reporting
?DAS and performance-related support of customers and Field Service Technicians
Product Development Engineer 3
Amkor Technology
February 2008 to March 2012
(Product Development Engineer, Systems in Package, FCSiP)
?Overall review of customer assembly requirements (CPF, BD, BOM, Workmanship, Construction Analysis etc.)
?Planning and coordination of assembly builds with CSR, Pre-assy, PC, CIM, and Assembly.
?Customer/CSR interface (regular telecon, visits, e-mail correspondence)
?Conduct Evaluation/DOE (new wafer technologies, new materials)
?Resolution of assembly issues (coordinate REL tests, FA's, data gathering)
?All about Qual
Annealing Process Engineer
Heraeus Electronic Materials
March 2006 to February 2008
(Process Engineer, Annealing Bonding Wire / Back End, Operations Department)
? Sustaining process engineer.
? Resp. for process improved quality, workmanship, cycle time, safety and productivity.
? Resp. for machine performance development.
? Performs engineering test and project development.
? Conduct customer visit and attend technical issues.
? Coordinates with Heraeus Research and Development Center and with other bonding wire sites worldwide for continuous process and product development.
Education
BS Electronics and Communications Engineer
Mapua Institute of Technology (Filipinas)July 1999 to July 2004
Languages
English
Bilingual / Native
Chinese
Basic
IT skills
Special Skills
Experto
Other Skills
More Ian Kim
Career Goals
Industries of interest
Areas of interest
Availability to travel and work outside the city
No