Customer Quality Sr. Engineer in SPIL

San Pablo, Laguna, Philippines
Current:SPIL
Past:Fuji Electric Philippines
Education:BS Electronics and Communications Engineer

Job Experience

Customer Quality Sr. Engineer

SPIL

March 2014 to March 2016

Handle customer complaints and quality related inquiries.
Analyze the problem, contain, and lead the team towards finding the root cause.
Understand and provide customer need or requests regarding quality concerns.

Section Chief (Process Engineering FOL - EOL)

Fuji Electric Philippines

May 2013 to March 2014

Manage resources for process and yield improvement.(FOL to EOL -Dicing Cut to Electrical Testing)
Address and support all activities, concerns, and issues involving process engineering.
Process development / improvement in support of product/package business.
Support in development/selection of new materials in package.
Support to assembly Quality, Cost and Delivery improvement.
Manage Process Engineers/Technicians and their activities, coaching and skills development.

Quality Assurance Senior Engineer

Analog Devices

September 2012 to March 2013

?Ensure compliance to established specifications and quality systems
?Implement and improve current quality controls
?Handle and provide dispositions on parts under MRB
?Review and provide disposition to RMA's
?Review and approve ECN's, SECN's,
?Handle and close in-house test and assembly issues through 8D system.
?Handle customer quality isues that are test or assembly related.
?Promote quality mindset and provide orientations to QA supervisors.

Monitoring Senior Engineer

SunPower Corporation

March 2012 to September 2012

Job Function/Profile:
?Monitoring system data maintenance and organization
?Level I phone and internet support
?System performance monitoring, analysis and reporting
?DAS and performance-related support of customers and Field Service Technicians

Product Development Engineer 3

Amkor Technology

February 2008 to March 2012

(Product Development Engineer, Systems in Package, FCSiP)
?Overall review of customer assembly requirements (CPF, BD, BOM, Workmanship, Construction Analysis etc.)
?Planning and coordination of assembly builds with CSR, Pre-assy, PC, CIM, and Assembly.
?Customer/CSR interface (regular telecon, visits, e-mail correspondence)
?Conduct Evaluation/DOE (new wafer technologies, new materials)
?Resolution of assembly issues (coordinate REL tests, FA's, data gathering)
?All about Qual

Annealing Process Engineer

Heraeus Electronic Materials

March 2006 to February 2008

(Process Engineer, Annealing Bonding Wire / Back End, Operations Department)
? Sustaining process engineer.
? Resp. for process improved quality, workmanship, cycle time, safety and productivity.
? Resp. for machine performance development.
? Performs engineering test and project development.
? Conduct customer visit and attend technical issues.
? Coordinates with Heraeus Research and Development Center and with other bonding wire sites worldwide for continuous process and product development.

Education

BS Electronics and Communications Engineer

Mapua Institute of Technology (Filipinas)

July 1999 to July 2004

Languages

English

Bilingual / Native

Chinese

Basic

IT skills

Special Skills

Experto

Other Skills

Resource Management Team Work Leadership

More Ian Kim

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies