Operator Trainee

Keyera Corp

January 2013 to February 2016

? Coordinated and delegated required work with various crews including mechanics, instrumentation and maintenance
? Eliminated process issues by troubleshooting in challenging situations
? Trained new hired staff
? Performed day-to-day duties as outlined in operations standards
? Supervised equipment operation and prepared for maintenance as directed by the crew chief
? Monitored operations of equipment and responded to various requests
? Managed daily rail car loading of Liquid Petroleum Gas at the Rimbey plant
? Conducted and maintained business relations with PROCOR and Canadian Pacific in association with daily loading logistics.

Operations Supervisor

Marcross Transport

March 2012 to January 2013

? Supervised daily operations of a fleet of Heavy Duty 5 Ton trucks and 15 drivers in charge of collecting and unloading charitable donations
? Maintained a constant follow-up with clients, charities, and donors to ensure future business relations
? Daily problem solving in association with costumer service, transportation, logistics, productivity, and distribution
? Organized, and mapped daily routes to be completed by drivers for both day / night shifts
? Maintained fleet up to date in regards with insurance, permits, and everything mechanical

Manager of Operations

HERTZ

March 2011 to September 2011

? Supervised and managed operations at the Calgary airport location including customer service, fleet, counter staff, trippers, and operational demands
? Implemented various training programs and sale strategies for new hired representatives
? Successfully managed client and customer complaints with tact and diplomacy.
? Supervised and mentored staff to effectively managed business operations

Operations Supervisor

Marshall Forbes Transport

February 2006 to June 2011

? Supervised daily operations of a fleet of heavy duty 5 ton trucks and 15 drivers in charge of collecting and unloading charitable donations for both day and night shifts
? Maintained fleet of trucks up to date in terms of permits, mechanical and electrical
? Integrated various computer and GPS applications to compile, organize, and map daily routes to be completed by drivers
? Maintained a continuous interaction with clients, charities, and donors in order to ensure future business relations
? Increased profitability by 21% annually by implementing new loading/unloading procedures, keeping employees focused and motivated in a friendly environment

Process Operations

July 2011 to April 2012

Business Administration

Currently studying

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies