ICT Support Technitian

Gauteng Department of Agriculture and Rural Development

June 2013 to Actually working here

? Provide second line technical support and maintain LAN/WAN and desktops for all Gauteng Department of Agriculture and Rural Development users.
? Assist the help desk to ensure minimum disruption to network connectivity and log calls to other ICT Support.
? Log, acknowledge, and close resolved calls.
? Compile weekly reports calls logged, calls resolved and calls pending
? Support the Gauteng Department of Agriculture and Rural Development Network.
? Manage any virus threat.
? Pinter main

Information Technology

January 2009 to November 2011

Career Goals

Industries of interest

Technology

Areas of interest

IT / Technology / Telecommunications

Availability to travel and work outside the city

Yes

Interests and hobbies