J.Fernando Puntel

J.Fernando Puntel

IBM iSeries Support in Accenture SRL

Castelar, Buenos Aires, Argentina
Current:Accenture SRL
Past:Currently unemployed - looking for a job
Education:Data Domain System Administration

Job Experience

IBM iSeries Support

Accenture SRL

May 2015 to Actually working here

Soporte de iseries en diferentes cuentas alrededor del mundo, realizando upgrades de sistema operativo, instalación de PTFs, análisis . Resolución de problemas que pueden involucrar varios equipos propios, del cliente y de terceros. Ensayos periódicos de recuperación de desastre. Coaching a operadores y/o nuevos administradores. Automatización de tareas.

looking for an iSeries Support position

Currently unemployed - looking for a job

May 2015 to Actually working here

Looking for an AS400/iSeries/System i Support/Admin Job
Buscando un trabajo de Soporte/Administración de AS400/iSeries/System i

Soporte Técnico para Tecnología Votación Electrónica

Randstad Argentina S.A

April 2015 to April 2015

-Solicitud de máquinas a Justicia Electoral. - Instalación de máquinas para demostración de votación
electrónica en Escuela Nº 5 Armada Argentina. - Soporte a capacitadores (boletas electronicas, alta
disponibilidad de máquinas, reemplazo de baterías, etc.) - Relevamiento de instalaciones del colegio
(tomacorrientes, salas cubiertas, aulas, wifi, etc.) - Devolución de máquinas a Correo Argentino

iSeries (AS400) Support, IT Analyst

Cargill SACI

May 2011 to November 2014

Supporting CARGILL iSeries (AS400) all over the world, solving problems, creating ids, queues. Communicating in English. Using Ticketing tools. Following procedures. Interacting with whole Global IT team to deliver the better solution, trying to achieve customer satisfaction. Upgrading and installing OS and third party software. Interacting with vendors to ensure the software and hardware availability. Participating in DR excercises. Working with HA solution (QEDD) and backup (BRMS).

iSeries (AS400) Support

ARL S.A. Novatium

September 2010 to April 2011

Supporting CARGILL iSeries (AS400) all over the world, solving problems, creating ids, queues. Communicating in English. Using Ticketing tools. Following procedures. Interacting with whole Global IT team to deliver the better solution, trying to achieve customer satisfaction. Upgrading and installing OS and third party software. Interacting with vendors to ensure the software and hardware availability. Participating in DR excercises. Working with HA solution (QEDD) and backup (BRMS).

iSeries (AS400) Operations Coordinator

IBM

February 2008 to September 2010

I am the focal of one of the accounts. Usual tasks are team-related administrative, account processes documentation, people management, operations control, coaching of new crew, IDs requests, team leader & manager reporting. Travel to remote sites to acquire processes and procedures knowledge. Worked not only with the team but with the PMs, SDMs and DMs to facilitate, document and transition customer operations to IBM, building all the documentation needed creating the checklists, measuring the times and resources needed to achieve the goal.

Delphi Programmer w/SQL

ADT Security Systems

February 2007 to May 2007

IT Programmer Project Description: As a member of Programming team, for a project to adapt and customize a Ticketing System in Borland Delphi 6 with Oracle 9i database. Tables creation, stored procedures creation. Functions & packages creation. SQL Scripts creation in order to create schemes.

External IT Outsourcing

Navijet S.A.

September 1999 to August 2010

IT Programmer - Network Support, Administrator & Supervisor In charge of company's Data Center. Programming with Clipper, Users technical support, PCs technical support, Server technical support. Mount of wireless network. Administrator of a Novell 4.11 Network with Windows 2000/Windows XP clients. Hardware & Software installation, customization and support.

External IT Outsourcing

Interplanet S.A.

September 1999 to August 2010

IT Programmer - Network Support, Administrator & Supervisor In charge of company's Data Center. Programming with Clipper, Users technical support, PCs technical support, Server technical support. Mount of wireless network. Administrator of a Windows 2000 Network with Windows 2000/Windows XP clients. Hardware & Software installation, customization and support.

IT Programmer

Hiram Walker (Argentina) currently Pernod-Ricard

August 1988 to September 1993

IT Programmer IBM S/36 & IBM AS/400 Operation In charge of factory's Data Center: User support, PCs support, based in corporation standard As a member of a team in Central Branch, programming in RPG/400 and COBOL/400 .

Assistant Professor of Computer Science

Universidad de Buenos Aires

Actually working here

In charge of three courses with about 500 students, teaching Computer Science. History of Computing, numbering systems, Pascal.

S/36 Operator

Mercado de Materiales S.A.C.I.

August 1988

IBM System 36 Operation, batch run development, user support

IT Support

Alitalia Compagnia Aerea Italiana SpA

Actually working here

IT Programmer - Network Support, Administrator & Supervisor In charge of company's Network in Argentina and LATAM Programming with Clipper, Users technical support, PCs technical support, Server technical support. Mount of wireless network. Administrator of a Windows 2000 Network with Windows 2000/Windows XP clients. Hardware & Software installation, customization and support.

External Network Technical Support

Estudio Alcuaz

Actually working here

IT Support - Network Support, Administrator & Supervisor In charge of company's Data Center. Users technical support, PCs technical support, Server technical support. Mount of wireless network. Administrator of a Windows Based Network with Windows 2000/Windows XP clients. Hardware & Software installation, customization and support.

Education

Data Domain System Administration

EMC

2014 to 2014

Cargill

2012 to 2012

Programming Superior Technician

Instituto Superior de Enseñanza Docente y Técnica Nº 42

1990 to 1992

Systems Analyst

University of Buenos Aires

1983 to 1987

Electronics Technician

Instituto Técnico San Leonardo Murialdo

1979 to 1981

ENET Nro 1 JAPON de San Miguel

1976 to 1978

Private courses

1969 to 1979

Languages

English

Advanced

IT skills

Other Skills

Network Administration Transition Management IT Outsourcing Incident Management Software Installation IT Operations SQL QEDD OS/400 Upgrade OS/400 Disaster Recovery ITIL v3 Foundations Certified Problem Solving Service Delivery Process Improvement Technical Training Windows Server Documentation Team Management Project Implementation AS400 Analysis People Management Ticketing SLA Spanish English Programming Borland Delphi Procedure Development Cross-functional Coordination Coaching Staff Team Supervision Teamwork Customer Relations Consultancy Technical Support Software Documentation IT Management Troubleshooting Requirements Analysis Team Leadership Servers System Administration ITIL IT Service Management BMC Remedy Data Center Networking IBM iSeries

More J.Fernando

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies