MIS & SALES SUPPORT COORDINATION & SECRETARIAL ADMINISTRATION

HSIL LTD

December 2012 to Actually working here

? Working as a Assistant Manager in MIS and Sales coordinator, reporting to V.P.Sales & Marketing.
? Coordinating with 3 Zones and 13 States and with 150+ territories all over india.
? Making Daily Sales Reports, Weekly Reports and monthly reports and submitting to V.P.Sales and marketing
? Making Quotations and Sales orders, Sample inquiries Creations in SAP.
? Maintaining records like Quotations, item wise pending data i.e, pending data for which items are punched in Quotation, which materials despatched and which are pending to bill (This pending data is maintained by dealer wise and material wise)
? For audit purpose I will maintain the records like Builders history , projects history.
? Collecting the indent from respective regional managers and placing the indent to Plant/vendor, and regular following up with them to arrange as per time schedule.
? Making reports Target vs achiement territorylevel, state level and zone level and dealer wise for knowing the % of achievement and % growth by day to day , month to month and year to year.
? Targets Sending to Concern State heads, Trade and Projects team annual targets, week wise, month wise , quarter wise for East Zone, West Zone, & South Zone.
? Taking Data from SAP like Daily Sales report product wise, outstanding statements, stock Reports and submitting to V.P. Sales as required by him.
? Follow up for Tour plans , market mapping reports fortnightly and on monthly basis from Zonal Heads, State heads and AM?s and TM?s and I will compile the data from all and submitting to V.P.Sales.
? Making Trade and Project Quotations with Realization working and submitting for approval to V.P.Sales.
? Compiling the Sales team?s individual targets vis-a-vis their achievements and their qualification for incentive schemes..
? Checking the Credit notes as per company?s Schemes like dealer Incentives ,Sales man Incentives.
? Making MIS reports like Daily Sales Reports Target Vs Achievement & Growth for Each Zone wise,State wise and Territory wise and sending the same to, State Heads, and Zonal Heads.
? Outstanding Collection follow up, Targets & C-Form follow up?s with State Heads (Regional Managers) and Zonal Heads(General Manager?s Sales).
? Processing new dealer application from all over India and taking approval from V. P. Sales and sending to CMD for approval for creating New dealer codes.
? Making dealer agreements to all the Dealers. Coordinating with the SAP team for code opening.
? Display approvals, order releasing & making PR?s & P.O?s Releasing in SAP.
? Taking approval for Dealer Schemes, sub dealer schemes monthly and quarterly and informing SAP Department to update in the systems.
? Preparing incentives for Sales employees, monthly,Quarterly & Annually.
? Verifying of transit damages and taking approval HOD and approving the same in SAP for despatching the material to dealer in time.
? Maintaining annual Budgets approvals for Targets, Marketing and Branding Budgets ,Plumber meets, dealer meets, sub dealer meets, schemes and FTS schemes.
? Followup for Branding activities from marketing department like Branding GSB board installation and show rooms like galleria?s, Boutiques, and selects
? Taking care of stocks reports for all over india.
? Making power point Presentations for Sales Review?s for monthly, Quartely & Annual Review meets.

MIS & DEALER DEVELOPMENT EXECUTIVE

REGENCY CERAMICS

October 2010 to December 2012

? Making Daily Reports, Weekly, and Monthly Reports by Region wise sales, collection Reports and reporting to V.P.(Sales), CMD, ED(Executive Director).
? Follow up with Regional Heads for sales and collections on daily basis and taking weekly sales and collection plan from the heads and follow up with accounts department regarding Collections deposited in the bank statements.
? Daily Follow up with the Sales team reminding them about their targets v/s achievements and MIS.
? Preparing Reports for ORM (Organization Review Meeting) weekly with E.D. (Executive Director).
? Compiling the Sales team?s individual targets vis-a-vis their achievements and their qualification in incentive schemes.
? Checking the Credit notes as per company?s Schemes like dealer Incentives , cash discounts & Transit Damages.
? Approving special discount?s based on Sales Head?s approval and maintaining a record of the same for audit.
? Facilitating the Sales team by sending letters to Customers directly reminding them about outstandings, ?C? Forms, etc.
? Making sales invoices,inward entries, stock transfers to various Depots throughout India in ERP. And making waybills for truck movement from the depots.
? Maintaining the data about samples, NCV?s , breakages, and quality complaint and forwarding the same to management.
? Making sales forecast planning monthl by division wise and Marketing officer .
? Following & forwarding debtor?s ageing report to all Regional Heads and taking the feedback from them.
? Preparing Price List and periodical review of the same in consultation with the Sales Head as well as taking the Regional Head?s inputs.
? Coordinating with ERP for various reports like stock, product codes, dealers data, etc.
? Maintaining the data about Trade deposits of the dealers, blank cheques, agreements, certificates etc.,.
? Handling the all customer support activity (Customer feedback , customer complaint & Others issue ) & maintain good business relationship .
? Taking stock reports from various Depots.
? Follwup of Despatches & stock s with commercial department at factory.
? Follow up for pending orders from procurement department.
? New Dealer Appointments (Application short listing). Creating New Codes For (Trade Dealer) and (Project Dealer). Taking care of Credit Limit enhancement and reduction.
? Locking and unlocking the code as per the Customer?s sales history like Cheque Bounces, financial strength, etc.
? Interacting w with all departments like Accounts departments regarding payment details, credit notes ,debit notes, ATOD (Annual incentive of a customer).

Worked as a Executive in Central Planning Department

GRANULES INDIA LTD

January 2010 to October 2010

? Played a key role in the Implementation of ERP for Planning.
? ERP key user for Planning functionalities.
? Preparing Despatch Plans
? Handling Production Reports from Different Plants
? Visiting Plants.
? Taking feedback from logistics about the Despatches.
? Making indents through ERP for Raw Materials, Packing Materials according to the Plants wise.
? Maintaining Record files.
? Making Daily Reports, Weekly, and Monthly Reports by plants wise and reporting to G.M
? Preparing ORM (Organization Review Meeting) file eekly.
? Preparing presentations
? Interacting with all Departments like Purchase, Production, Logistics , Marketing Team and Plants

Worked as a MIS Incharge

MABOOD ELECTRONICS

August 2006 to December 2008

? Handling All Warranty Complaints of the customers Taking care of customer problems
? Simultaneously deputing the calls to Service engineers on the field and taking the feed back from service engineers.
? Daily Sale reports, Customer feed backs, Service Queries, etc.,
? Maintaining Database on the Sybase DBMS Software (PB)
? Generation of Daily reports, weekly reports & monthly reports as per company?s requirement.
? Generated reports will be sending mail to concern branch offices and head office.
? Checking mails and sending mails.
? Maintenance of confidential and general filing.
? All other general routine office work.
? Maintaining Stock list from Stock department.

Customer Care Executive

HOT LINE PAGING (AIRTEL)

August 2005 to August 2006

Worked as a Customer Care Executive for out bound source Dept. For the period of 1 year
Calling to customers regarding post paid bills payments
making calls to the customers regarding offers and plans

B.C.A

Currently studying

Career Goals

To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self development and help me achieve personal as well as organizational goals.

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies